OAXG Privacy Policy

Last updated: 03/11/2025

Your privacy is very important to us. This Privacy Policy explains how OAXG (“we”, “us”, or “our”) collects, uses, protects, and shares your personal information when you visit our website or make a purchase from us.

By using our services, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect information to provide you with a smooth and personalized shopping experience. This includes:

a. Personal Information

When you place an order, sign up for an account, or contact us, we may collect:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

We may also collect non-identifiable information such as:

  • Browser type

  • Device information

  • IP address

  • Pages visited and browsing time on our site

  • Cookies and analytics data (see Section 6)

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling your orders

  • Sending order confirmations, updates, and shipping information

  • Responding to your customer service inquiries

  • Improving our website and product offerings

  • Sending you promotional emails or offers (if you’ve subscribed)

  • Preventing fraud and maintaining account security

3. How We Protect Your Information

We take data protection seriously.
Your personal information is stored securely using industry-standard encryption and protected from unauthorized access, disclosure, or modification.
All payment transactions are processed via secure SSL encryption and trusted payment gateways — OAXG does not store your credit card details.

4. Sharing Your Information

We do not sell or rent your personal data to third parties.
However, we may share limited information with:

  • Shipping partners to deliver your orders

  • Payment processors to complete transactions

  • Service providers who help us operate our business (e.g., email platforms or analytics tools)
    These partners are required to keep your information secure and use it only for authorized purposes.

5. International Data Transfers

Since our products are shipped from different countries, your information may be transferred and processed outside your home country.
We ensure that all data transfers comply with applicable privacy laws and maintain appropriate safeguards.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance

  • Personalize your shopping experience

  • Remember your preferences

  • Track analytics and marketing performance

You can manage or disable cookies through your browser settings. However, some parts of the site may not function properly if cookies are disabled.

7. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data

  • Correct inaccurate or outdated information

  • Request deletion of your personal data (“right to be forgotten”)

  • Withdraw consent to marketing communications

To exercise your rights, please contact us at service@oaxg.com.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your purchases

  • Meet legal, tax, or accounting obligations

  • Resolve disputes and enforce our agreements

9. Marketing & Communication

If you subscribe to our newsletter or marketing updates, you agree to receive promotional emails about new products and offers.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review it periodically to stay informed.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 service@oaxg.com