OAXG Shipping Policy

1. General Information

At OAXG, we are committed to delivering your orders quickly and efficiently, no matter where you are in the world. We partner with reliable global couriers to ensure safe and timely delivery of your favorite trending products.

2. Shipping Coverage

We offer worldwide delivery to most countries. If we are unable to deliver to your location, our team will contact you immediately after your order is placed.

3. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order is processed and shipped, you will receive a shipping confirmation email with your tracking number.

4. Delivery Time

  • Estimated delivery time is 5–15 business days from your order date.

  • Delivery time may vary depending on your location, customs processing, and product origin.

  • Since our products are shipped from different countries, some orders may arrive in separate packages.

5. Shipping Fees

Free shipping is available on all orders, with no minimum purchase required.

6. Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking information.
You can track your shipment at any time using the link provided.

7. Customs, Duties & Taxes

  • OAXG is not responsible for any customs fees, import duties, or taxes applied by your local customs authority.

  • These charges are the responsibility of the customer and may vary depending on your country’s regulations.

8. Delayed or Lost Packages

  • If your order is delayed beyond the estimated delivery window, please contact us at service@oaxg.com for assistance.

  • In rare cases of lost packages, we will work with the courier to resolve the issue promptly.

9. Incorrect Address or Delivery Failure

  • Please ensure your shipping address is correct at checkout.

  • OAXG is not responsible for failed deliveries due to incomplete or incorrect addresses provided by the customer.

10. Contact Us

If you have any questions about shipping or your order status, please contact our customer support team at:
📧 service@oaxg.com